Event Day Prep

The Amphitheatre is committed to providing an accessible and inclusive experience for all guests. The facility is fully ADA compliant.

Accessible Seating/Tickets

Accessible seating is available throughout all seating areas of the amphitheater and offers comparable sightlines to standard seating. There is no distinguished accessible seating or tickets. 

Entrances

The main entrance and all public entrances are wheelchair accessible.

Service Animals

• The Lynchburg Amphitheater at Riverfront Park welcomes guests with disabilities who are accompanied by service dogs trained to perform specific tasks. This policy is consistent with the Americans with Disabilities Act (ADA) and is intended to ensure equal access while maintaining a safe and comfortable environment for all visitors.
• What Is a Service Dog? Under the ADA, a service dog is a dog (and in limited circumstances, a miniature horse) that is individually trained to do work or perform specific tasks for a person with a disability. The task(s) the dog is trained to perform must be directly related to the person’s disability.
• A service dog must behave appropriately in public. This means the dog must: Remain quiet or under control, not jump on, lunge at, or otherwise interfere with other guests, and not display aggressive behavior. If a service dog is out of control, not housebroken, or repeatedly disruptive, amphitheater staff may ask that the animal be removed. The handler must still be offered access to the event without the service dog, where feasible.

Guest Services

Guests requiring accessibility accommodations are encouraged to contact the venue in advance of their visit for assistance or additional information.

• Mobile Entry Only
• Guest services tent will be set up for any issues with ticketing at the main entrance.
• Child Admission
  • All attendees must have a ticket regardless of age
• Group Sales
  • This email address is being protected from spambots. You need JavaScript enabled to view it. for inquiries on group sales.

• Outside food and beverages are not permitted inside the amphitheater.
• A variety of food and beverage options are available for purchase at venue concession locations.
• Guests may not bring alcoholic beverages into the venue. Alcohol purchased inside the amphitheater must be consumed within designated areas and may not be taken outside the venue.
• One factory-sealed bottle of water per guest is permitted.

Lynchburg Amphitheater is a cashless venue. All purchases require a credit card, debit card, or contactless payment method.

Restrooms are located in the back of the amphitheater by the playground. Additional portable bathrooms will be inside the Riverfront Lot.

We do not have a designated area for autographs and will not accommodate the requests for one.

• Bags must be clear or transparent, no larger than 12" x 12" x 6" 
• All items are subject to search and inspection by security upon entry
• Allowed Bags:
• Small clutch bags or wallets with or without a handle or strap, no larger than 4.5” x 6.5”, are allowed.
• One plastic freezer-style Ziploc clear bag. Gallon size or smaller.
• Diaper bags, when accompanied by a child 
• Medical Bags 
• Diaper and Medical bags will be searched at entry.

• For the safety and security of all guests, re-entry is not permitted at this venue.
• Once a ticket has been scanned and a guest exits the amphitheater, re-entry will be denied.

All shows will go on rain or shine. However, in the event of severe weather, we will keep our fans notified via our social media pages. An event may be delayed, postponed, or cancelled depending on the severity of the weather expected.

For the safety and enjoyment of all guests, the following items are not permitted inside the amphitheater:

Weapons & Dangerous Items

• Firearms, knives, or any weapon of any kind
• Explosives, fireworks, flares, incendiary devices or smoke devices
• Pepper spray, mace, or other chemical irritants
• Chains, clubs, or sharp objects

Alcohol & Drugs

• Outside alcohol or illegal substances
• Marijuana products

Large & Unsafe Items

• Folding chairs, stools, furniture, or personal seating
• Glass bottles or containers
• Coolers, ice chests, or large storage containers
• Drones or other remote-controlled devices
• Umbrellas that are larger than 18 inches when closed.

Signs

• Handheld signs are permitted, provided they are no larger than 11" x 17" and do not obstruct the view of other guests.
• Signs must be handheld at all times and may not be attached to poles, sticks, or any other objects.
• Signs may not contain offensive, obscene, or inappropriate language or imagery, as determined by venue management.
• The venue reserves the right to prohibit or remove any sign that interferes with the enjoyment, safety, or sightlines of other guests.

Miscellaneous

• Pets, except service animals as defined by the ADA.
• Laser pointers or confetti
• Signs on poles, sticks, or frames exceeding the approved size
• Outside food and beverages
• Bags that do not comply with the clear bag policy
• Selfie sticks or tripods
• Balloons, frisbees, or inflatable objects
• Noise-making devices such as air horns or whistles

Guests in possession of prohibited items will be required to return them to their vehicle, dispose of them, or forfeit them.

Failure to comply with this policy may result in denial of entry or removal from the venue without refund.

The venue reserves the right, at its sole discretion, to prohibit or remove any item that may be considered unsafe, disruptive, or otherwise inappropriate, regardless of whether it is specifically listed as a prohibited item.

• Chair & Seating Policy
• For the safety and comfort of all guests, chairs, stools, and seating of any kind are not permitted inside the amphitheater. This includes folding chairs, camping chairs, lawn chairs, stools, and inflatable seating.
• Blankets are permitted and may be used in designated lawn or seating areas, provided they do not obstruct aisles, walkways, or other guests’ views.

This policy does not apply to mobility devices used by guests with disabilities, including wheelchairs and other ADA-recognized mobility aids.

• Smoking is permitted within designated areas of the amphitheater.
• To help maintain a clean and welcoming environment, guests must dispose of cigarette butts and other smoking materials in designated receptacles.
• Littering of smoking materials is prohibited and may result in removal from the venue.

If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID. Please only bring what is required for the duration of the event.  We cannot store any type of medication.  Over-the-counter medication must be in its original packaging.  

• Personal photography is permitted at Lynchburg Amphitheater using mobile phones or small personal cameras without detachable lenses.
• Professional cameras, defined as cameras with interchangeable or detachable lenses, as well as video cameras, are not permitted without prior written authorization.
• The following items are prohibited without credentials:
• Tripods, monopods, gimbals, or stabilizers
• External microphones or audio recording devices
• GoPros, action cameras, or drones
• Selfie sticks or extension poles
• Flash photography is prohibited during performances.
  Professional or continuous video recording, live streaming, and commercial use are not permitted without approval.
• Media, photographers, and videographers must obtain credentials in advance through the venue, promoter, or artist management. Credentialed media may be subject to location, time, and equipment restrictions.
• Artist-specific policies may apply and supersede venue guidelines.

• To ensure a safe and enjoyable experience for all guests, unauthorized solicitation or distribution of materials is prohibited within the amphitheater and surrounding event areas.
• Solicitation includes selling merchandise, requesting donations, distributing flyers, conducting surveys, or promoting any product, service, or organization without prior approval from venue management.